If within 10 days of receiving your product(s) you have a size issue or are completely not satisfied with any merchandise you received, Ecosac will arrange for a free and complementary reverse pickup from the shipping address. No returns are accepted after 10 days.
Please call our customer care at +91967640303 or email us at [email protected] mentioning your Order ID. We will personally ensure that a new replacement is issued to you with no additional shipping cost. Please make sure that the original product tag and packing is intact when you send us the product back. Apart from condition reserved herein above, the following products shall not be eligible for return or replacement,
Any products that are used or washed
Any product that exhibits physical damage to the product;
Any product that is returned without all original packaging, labels.
Refund will be done in form of “Ecosac coupon code” which will be equivalent to the value of the order that has been returned. You can use this voucher within 6 months at www.ecosac.co for your future purchase.